Privacy Policy
At Rug Aus, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
1. Information We Collect
We collect personal information from you when you:
- Visit our website
- Place an order
- Subscribe to our newsletter
- Contact our customer service team
The information we collect may include:
- Your name
- Email address
- Shipping address
- Phone number
- Payment information (collected securely through our payment processor)
- IP address and browsing behavior (collected through cookies)
2. How We Use Your Information
We use the information we collect to:
- Process your orders and payments
- Provide customer support
- Send order updates and confirmations
- Improve your shopping experience
- Send you promotional offers and updates (if subscribed to our newsletter)
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us:
- Remember your preferences
- Track your usage of our website
- Analyze site performance and improve functionality
You can manage your cookie preferences through your browser settings, but disabling cookies may affect your experience on our site.
4. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers to help us:
- Process payments
- Deliver your orders
- Analyze website performance
- Send email communications
These service providers are required to keep your information confidential and only use it for the services they provide to us.
5. Data Security
We take your data security seriously and implement measures to protect your personal information from unauthorized access, loss, or misuse. All payment information is encrypted and processed securely.
6. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, so please review it regularly.
7. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us at:
Email: info.rugaus@gmail.com
Phone: +61 435 199 092
Address: 6 Kirk Street Smithfield SA, Adelaide, SA 5114 Australia
