Find Your Order Number: You can locate this in the confirmation email we sent after your purchase. It’s usually in the format of [Order #12345].
Once your order shipped from our warehouse a confirmation email will be sent with the tracking number and you can track your parcel with that tracking number.
Processing: We’re preparing your items for shipment. This process usually takes 1-3 business days.
Shipped: Your order is on its way! A tracking number will be provided for you to monitor its journey.
Out for Delivery: Your order is almost there! It’s scheduled to arrive at your shipping address today.
Delivered: Your package has been successfully delivered. If you can’t locate it, please check around your property or contact our support team.
What if I didn’t receive an order confirmation email?
First, check your spam or junk folder. If it’s not there, please contact our support team, and we’ll be happy to assist.
Can I change my shipping address after placing an order?
We strive to process orders quickly, but please reach out to our customer support as soon as possible, and we’ll do our best to accommodate any changes.
My order hasn’t arrived by the expected delivery date. What should I do?
Please allow an extra 1-2 business days in case of any unforeseen delays. If your order is still missing, contact us, and we’ll help investigate.
Need Additional Help?
If you have any other questions or concerns regarding your order, please feel free to reach out to our support team. We’re here to ensure your shopping experience with us is smooth and enjoyable.
Thank you for choosing us, and we hope you love your purchase!
